Travel Alert

We want you to know that we are monitoring the COVID-19 situation daily.  We are listening carefully to the questions and concerns we receive from guests such as yourself.

Mandatory 14-Day Quarantine for all Individuals Arriving or Returning to the State of Hawaii
On May 18th, Governor Ige announced that the mandatory 14-day quarantine for all incoming travelers, will now extend through June 30, 2020.

“With the majority of Hawaii’s COVID-19 cases linked to travel, it is critical that we further mitigate the spread of the virus by both residents and visitors who are coming from out-of-state,” said Gov. Ige. “This plan was developed in collaboration with our county mayors and Hawaii’s business, community and visitor industry leaders.”

All visitors and residents arriving through Hawaii’s airports will be required to complete a Hawaii Department of Agriculture form that will be distributed onboard their flght. They will retain the form when disembarking the aircraft. Upon arrival, they will go through a checkpoint and present the completed form with a valid identication. Checkpoint staff will validate the form and issue documentation that certies they cleared the checkpoint. The form also includes information on the mandatory requirements for the 14-day quarantine along with penalties.

Failure to follow this order is a misdemeanor and punishable by a maximum fine of $5,000, or imprisonment of not more han one year, or both. Enforcement will be handled by each of Hawaii’s four counties. The mandate will go into effect at 12:01 a.m. on Thursday, March 26, 2020.

Public Health Emergency Rules amended for residents to stay at home during COVID-19 crisis Mayor Michael Victorino announced a “stay at home and work from home” amendment to the Public Health Emergency Rules in an effort to fight the spread of COVID-19.


“The health and safety of our community has always been my top priority and I believe we need to take bold actions if we are to stop the spread of this virus,” Mayor Victorino said. “I am ordering all our residents to stay at home and our visitors to stay in their rooms as much as possible. Critical services and  operations will continue, and everyone will still be able to get groceries and essential supplies. However, we need to work together and continue to take care of each other with compassion and care.”

As a supplement to these reliable sources, we encourage you to check Hawaii Tourism Authority's website as a good avenue for information.  And the Maui County's website for periodic updates from the Governor of Hawaii and health officials, on this developing story as it pertains to our state specifically. 


Cancellations
In light of the ever changing COVID-19 situation and circumstances around the world, we have adjusted our cancellation policy to allow for more flexibility during this uncertain time.  We are currently offering guests with reservations prior to July 1, 2020 and who have paid their balance in full, the option of rescheduling their stay and arriving at least within 1-year of your original arrival date.  There will be no refunds given.  Reservations outside of these dates are subject to the original cancellation policy outlined in our Terms and Conditions.